STORE POLICY
Customer Care
A brand synonymous with excellence, Eternity is committed to prioritising customer wellbeing and production quality. At the core of its ethos lies an unwavering dedication to delivering not just products, but an experience that exceeds expectations.
Eternity meticulously ensures that each item reflects unparalleled craftsmanship, embodying durability and aesthetic sophistication. Recognising the pivotal role customer satisfaction plays in its success, Eternity places paramount importance on addressing diverse customer service needs.
With a customer-centric approach, the brand establishes a seamless support system ready to assist with inquiries, concerns, or returns. Eternity believes that fostering a positive and responsive customer experience is not only a commitment but a cornerstone for building enduring relationships.
By consistently upholding the highest standards of production and service, Eternity emerges as a beacon of reliability in the realm of luxury, where customer well-being is not just valued but cherished.
Privacy & Safety
All transactions are safely made through Stripe. All privacy information such as email addresses, home addresses and client communications are all securely kept private.
Payment options
VISA, American Express, PayPal, Mastercard, Union pay and JCB